Virus Bulletin

IT Managed Service Contracts


What are they?

An IT Managed Service contract provided by CN IT Solutions allows you to have access to a dedicated IT helpdesk and support team, without the need to employ qualified IT staff (a saving of between £18-25k). You pay one price (payble yearly or monthly) for unlimited IT support on a fixed term contract for either 12, 18 or 24 months, which is fully supported by a detailed service level agreement.

 

Key features 

 

Benefits

  • IT expertise, guidance, support from Microsoft Certified System Administrators on Windows, Linux and UNIX.
  • Help and advice with email,Internet and “How do I do this?” queries
  • Access to IT procurement at a discounted rate via our many partner suppliers.
  • Updates on new technology and potential upgrades/refreshes.
  • Hardware Upgrade advice (discounted procurement)

 

Typical Charges

An IT Managed Service contract for a small to meduim size business is cheaper than you think! Support packages can start from as little as £85 *per month and you can pay by direct debit, spreading the cost of the support for IT across the year.

 (* 2 desktops, 1 laptop, Router/Network and Storage Device).