BBC Technology News

So what does IT Management involve?


Software Licensing

Licensing options, especially those from Microsoft can be vast and extremely confusing. Without understanding the licensing schemes, you could be losing out and paying more than you need to for your software. We have come across clients who have been sold the right software, but on the wrong licensing terms therefore costing them far more than it should. We regularly deal with Microsoft, Symantec, Trend Micro and Dell to ensure that we are up to date with their latest offerings.

Clients signed up to our IT Managed Service contracts can be secure in the knowledge that all licence requirements/updates will not only be chosen and designed to suit the needs of the business, but also be procured and implemented on their behalf. So confused or worried about software licensing, you don’t have to be!


Security and Antivirus Solutions

Computer Security and Antivirus protection is an essential part of any business using IT. Ensuring your computer has the correct security setting and installing an antivirus software tool that ensures you can ward off security threats, protect your information and keep your business running smoothly is imperative.

However simply installing security software isn't enough; an anti-virus program that is not regularly updated and renewed will soon become ineffective in protecting your businesses computers. Updates are crucial to defending a computer against new malware and viruses that are constantly being developed by hackers.

CN IT Solutions can advise you on different types of antivirus software, install and set up scheduled automatic scanning on your computers to check daily for viruses or malware on your computer. Then as part of the IT Managed Service contract we will ensure this software is always up to date and that is runs correctly. If you don’t currently have an anti-virus program, or if you need to update your expired security software please contact us.


Data Backup Solutions

Data backup involves the storing of files from your computer in another location or on another device. This way, if there is ever any loss of data on your computer, you still have your data backup in order to restore those files. Loss of data can be extremely damaging to businesses and whilst data can sometimes be recovered after a disaster it is far easier to restore your files from backup than to attempt to find your data on a crashed hard drive.

Included as part of the CN IT Managed Service contract we will ensure your business has the correct data backup solution in place and that your data is secure in the case of disaster. Remember data recovery is a very difficult, time consuming and an expensive process, get a plan in place now.

Disaster Recovery Plan

Having a complete Disaster Recovery Plan in place is a must for any business! Again included as part of the CN IT Managed Service contract is the creation and documentation of a Disaster Recovery Plan for your business.

This ensures that there is a plan in place that will ensure you can continue to use business critical systems and access vital data following an interruption to software,hardware or services.

We understand how best to manage these plans within the needs and budgets of our clients to help them get back to normal service as soon as possible. Additionally, our proactive support service means that the state of services and data backups of all our managed clients can be continuously monitored so that if disruption occurs, we can respond with minimal delay.

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